Shipping & Returns
Thank you for your order! Cynthia Sciandra Art takes great pride in our products. If you are unhappy with your purchase for any reason, please contact us right away because we want to fix the problem!
Shipping:
We do free shipping on all website items in the continental USA.
Live Art sale shipping and handling is a flat rate of $10.11 for all items, unless otherwise stated.
We can ship to virtually any address internationally for an additional fee. Please contact Cynthia Sciandra Art for an international shipping quote.
We offer Pick-Up at my studio in Freeport, PA, upon request. Please Contact Me for more details.
Returns and Exchanges Policy:
I gladly accept returns and exchanges!
Contact me within: 24 hours of delivery
Ship items back within: 30 days of delivery
Returns will be applied as store credit
I don't accept cancellations, but please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Returns and exchange details
Please contact me within 24 hours after delivery if there is an issue with your order so we can resolve it. I will work out any problems and want to ensure that all of my customers are happy with their purchase.
All sales are considered final three days after delivery if you do not contact me. Returns must be postmarked within five days after receipt. Please contact me for the return address before shipping. All shipping costs are the responsibility of the buyer.
Since all custom orders receive a final approval before shipping, custom orders can not be returned. Please contact me if there is an issue.
***I make every piece specifically for the buyer, if you would like names or sayings incorporated, please inbox to let me know. No two pieces are the same. Piece may not be exactly as picture, due to artists personal touch. Every piece is unique, original and specially made, just for you!****
We provide several ways for you to notify us. Please choose the most convenient method to Contact Us.
Shipping:
We do free shipping on all website items in the continental USA.
Live Art sale shipping and handling is a flat rate of $10.11 for all items, unless otherwise stated.
We can ship to virtually any address internationally for an additional fee. Please contact Cynthia Sciandra Art for an international shipping quote.
We offer Pick-Up at my studio in Freeport, PA, upon request. Please Contact Me for more details.
Returns and Exchanges Policy:
I gladly accept returns and exchanges!
Contact me within: 24 hours of delivery
Ship items back within: 30 days of delivery
Returns will be applied as store credit
I don't accept cancellations, but please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Workshop/Event cancellations
Returns and exchange details
Please contact me within 24 hours after delivery if there is an issue with your order so we can resolve it. I will work out any problems and want to ensure that all of my customers are happy with their purchase.
All sales are considered final three days after delivery if you do not contact me. Returns must be postmarked within five days after receipt. Please contact me for the return address before shipping. All shipping costs are the responsibility of the buyer.
Since all custom orders receive a final approval before shipping, custom orders can not be returned. Please contact me if there is an issue.
***I make every piece specifically for the buyer, if you would like names or sayings incorporated, please inbox to let me know. No two pieces are the same. Piece may not be exactly as picture, due to artists personal touch. Every piece is unique, original and specially made, just for you!****
We provide several ways for you to notify us. Please choose the most convenient method to Contact Us.